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  • What is the first weight and continued weight?

    The first weight refers to the lowest billing weight, and the package weight is within the first weight range. Continued weight refers to the part that exceeds the first weight.

  • What should I do if my package exceeds the weight limit?

    Each route has a weight limit. If the product exceeds the weight limit, it will prompt that the package cannot be submitted. You will need to remove some of the products and submit them in multiples.

  • Are there any restrictions on the delivery of fakes, contraband, liquids, pastes, food, DVDs, and medicines?

    The suggestion of mailing the goods is based on the experience of regular transportation, and we are not responsible for any deduction of goods by the customs. Due to customs restrictions, cigarettes, alcohol, medicines, and prohibited products are not accepted for carriage. According to the requirements of air transportation, non-dangerous goods identification is required for food, liquid, granular, and paste-like goods. If it is a small amount of sensitive goods, it can be mixed with common goods (clothes, shoes, etc.), such as a single bottle of cosmetics not exceeding 100ml and a single package not exceeding 200ml, we can try to help you transport.

  • What is bulk?

    The volume is mainly reflected in the freight transportation of logistics. When an item is too large and light in weight, it will be converted into weight in transportation to charge a fee. The formula for calculating the volume weight of air cargo is:
    The volume of the cargo (length (cm) × width (cm) × height (cm)) / 6000 = volume weight (kg), that is to say, a volume of 6000 cubic centimeters is equivalent to 1 kg of weight to calculate the freight. For a volume of 1 cubic meter, the freight is calculated according to 167 kg.